Every experience,
understood and acted on.
Sentia captures feedback from every channel, reads it with AI, and routes the moments that matter to the right team — so you fix issues before they cost you.
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NPS
62
CSAT
4.4
Responses
18.2k
Powering experience teams at
Capture every signal, everywhere.
Surveys, website and in-app intercepts, SMS, email, contact-center calls, app-store and social reviews — every piece of feedback lands in one system of record, tagged and ready.
AI that reads between the lines.
Sentia scores sentiment, effort and intent, then clusters millions of open-text comments into the themes driving your scores — so you know what to fix, not just how you rank.
Top themes this month
Close the loop before they churn.
Low scores and red-flag comments trigger smart alerts that route to the right owner with full context. Track every case to resolution with SLAs — turn detractors into promoters.
“Third time my order was late and no one followed up. About done with you.”